Three to four weeks ago I loaded my upgrade from a disc I ordered from Sony. Has anyone else on this forum had a similar experience? If so what did you do to fix the problem? Also ideas would be welcomed, although I have tried many. I have done numerous tests of the Windows software and the hardware on my Dell and everything comes out as working properly. I have since upgraded this computer to Windows 10 Pro and SFP11 still works fine on it. SONY also provided me with an online download to use in place of my disc, also to no avail.Īs an experiment I have another computer that I also loaded the software into (much slower) old Toshiba Notebook with Windows 7 Pro at the time I loaded the software and it ran fine, albeit slow. For the past three weeks I have been in a chat session with SONY about my problem and they have given me all kinds of recommendations ranging from a clean uninstall to going into the registry of the software and making changes, all to no avail. In fact when I hover on any menu item there is no color response. When loading the page appears with print in a dull instead bright contrast appearance and the page is immediately non responsive (hangs). I held off installing my new SFP11 for 2 1/2 months after my purchase because I was working on a very large project and did not wish to try "changing horses mid-stream." Three to four weeks ago I loaded my upgrade from a disc I ordered from Sony. I am using WIndows 10 which I upgraded from 7 Home Edition. I am using a Dell 660S computer, with i5 quad core processor 3.2Gz, with an ASUS Silent Series GPU card, and 16 Gig RAM. I purchased an upgrade from SFP10 to SFP11 when it was offered recently at a discount.
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